Our Story

Surf Broadband provides fast, reliable Fiber Internet to homes and businesses in the Great Lakes region. At a time when reliable Internet is essential, Surf is aggressively expanding our Fiber network to offer life-changing technology to homes, schools and businesses. We proudly strive to enhance each local community’s Internet connectivity to improve work, learning and living.

Fiber Internet Tech

Our Beliefs

Mission
…to provide the greatest number of people with the best possible access to the internet.

The Surf network is fast, with the latest technology, so our customers experience reliable Internet to enhance their daily lives, to connect further, faster.

Core Values
Honesty & Integrity, Reliability & Responsibility, Others First, and Have Fun.

Meet Our Team

The Surf team has grown to seven local offices and is more than 100- employees strong. As we grow, we remain committed to the personalized, one-on-one, customer-first mindset that our company was built upon.

Each of us strives every day to bring our customers the best experience. We do this not simply because it’s our job, but because we live and work in the same communities we serve, alongside our customers, friends and family members.

We’re always looking for new team members to help us connect residents and businesses to Surf’s fast and reliable Fiber Internet.

Surf Staff Call Center

Meet Our Leaders

Gene Crusie

Chief Executive Officer

Since the early 1990s, companies led by Gene have successfully built and launched dozens of Internet service providers throughout the US and abroad. In the last five years under his leadership, Surf Broadband Solutions has acquired six other businesses, expanded into three states and has grown to more than 100 team. Additionally, he or his company has earned multiple awards including the Junior Achievement Technology Hall of Fame, Ceragon Top North American VAR, Elkhart Chamber of Commerce Business of The Year and 1 Mile Tower Construction Award.

Jason Lehman

Chief Financial Officer

Jason has led the acquisition of six different entities and raised over $66M in equity and debt commitments. Lehman’s financial background began in public accounting at a regional firm, Stauffer & Company, LLC, working across industries on both the audit and tax sides.  This ultimately led to a position as CFO at MapleNet Wireless, Inc., a company later acquired by Surf Broadband, where he oversaw the divestiture of an underperforming line of business and created two new special purpose entities to take advantage of growing opportunities in the E-rate and leased transport spaces.

Deborah Crawford

Chief Operating Officer

An experienced telecommunications leader, Deborah leads her team to achieve quality, efficiency, profitability and customer satisfaction. She previously served as Executive Vice President and Chief Operating Officer at NTS Communications, headquartered in Lubbock, Texas.  Crawford led the company’s network expansion across West Texas, North Texas and Louisiana.  As part of her efforts, she recruited a private equity firm and leveraged a $175M investment to transform and expand NTS’s operational capabilities.

Lana Frank

Chief Marketing Officer

Lana provides strategic marketing counsel and direction to advance Surf Broadband’s growth. Prior to joining Surf Broadband, she was Vice President, Growth Marketing for WOW! Internet, Cable & Phone in Denver, Colorado for five years. During her tenure, she furthered WOW!’s brand positioning and led the development and execution of advertising and marketing strategy to drive subscriber growth. Frank has more than 25 years of experience in management and consulting roles, including positions at DISH Network, CSG International, Comcast and GE Capital.

Patrick Wheeland

Chief Technology Officer

Patrick maintains a focus on operations with a keen desire for efficiency without sacrificing quality.  During Wheeland’s 13-year tenure at CSInet Internet Access Corporation, he was instrumental in growing the company to 3,000 customers and nearly 100 broadcast sites. Wheeland has served as a key member of the leadership team through the acquisition of CSInet by Surf Air Wireless, which became Surf Broadband Solutions.